Refunds will not be given under any circumstances.
There will be no extensions to 10 or 20 day pass packages under any circumstances.
Up to 6 months can be entire (i.e. not desexed).
Over 6 months must be spayed or neutered (desexed).
If your dog is sick, we need to know. Dogs cannot attend with anything contagious e.g. canine cough, conjunctivitis.
All dogs must have a collar and ID tag including dog’s name.
All dogs must arrive and leave on a leash.
Puppies for Puppy Playgroup are welcome from 8-16 weeks and with first vaccination.
Studded collars will not be accepted.
Hoochy Poochy will not be liable for any damage to leads/harness/collars etc whilst dogs attend daycare.
Hoochy Poochy will not be liable for any injuries caused by other dogs during daycare attendance.
Bath and grooming service not available to first timers.
Friendly dogs that share – they must not be territorial over food, toys or space and must like other people and dogs.
Healthy dogs – all dogs must be vaccinated, preferably with a C5. Proof of vaccination on registration.
If a dog requires medication for conditions such as epilepsy, joint problems etc. the owner must supply the medication with directions of use.
Clients must advise of any change to their contact details.
Dogs will only be handed to the authorized person/s whose name/s appear/s on the registration form. An exception to this rule will only apply if prior notice is given by the owner to Hoochy Poochy staff stating the name of the person permitted to pick up the owner’s dog. Identification will be required before any dog is handed over to any 3rd party.
Late charges $25 per 10 minutes or part thereof after 6:30pm
If Hoochy Poochy is not advised of a cancellation by 8.00am on the day of the scheduled booking, the session will be forfeited.